Customer Operations Executive

Description

Customer Operations Executive

Central Hull | Monday-Friday | Competitive Salary + Outstanding Benefits

Are you highly organised, detail‑driven and confident working with customers in a fast‑paced environment?

Do you thrive in roles where precision, professionalism and teamwork really matter?

We're recruiting for Customer Operations Executives to join a successful and expanding global organisation, based in modern offices in central Hull. This is a full‑time, Monday to Friday role offering long‑term career prospects, excellent working conditions and a genuinely impressive benefits package. Hybrid work is available following training period.

The Role

Working as part of a supportive, high‑performing contact centre team, you'll play a key role in processing financial transactions accurately and efficiently, while delivering a professional experience to customers and external stakeholders.

Your work will be vital in ensuring cases are completed smoothly, on time and to the highest quality standards.

What You'll Be Doing

Acting as a main point of contact via telephone and email with clients, customers and third‑party organisations

Processing and completing financial transactions in line with company and regulatory standards

Managing cases through to completion, ensuring all details are accurately reviewed, recorded and updated on internal systems

Working towards monthly completion targets while maintaining exceptional attention to detail and quality

Interpreting financial documentation, including redemption statements and search results

Setting up and preparing files for completion

Proactively identifying potential issues and taking ownership, escalating where appropriate

Handling all inbound and outbound correspondence in a timely, professional mannerYou'll be someone who takes pride in doing things properly and enjoys working in a structured, target‑driven environment.

You'll ideally bring:

Excellent communication and customer service skills

Strong organisational skills and outstanding attention to detail

The ability to work calmly under pressure and meet deadlines

Confidence working independently, while being a strong team player

Good data input and system navigation skills

Previous experience within administration, customer service, contact centres, conveyancing or financial services

Experience working in a high‑volume environmentAbove all, we're looking for individuals who show enthusiasm, flexibility and a positive working attitude.

What's in It for You?

In return for your commitment and professionalism, you'll join a company that genuinely invests in its people.

You'll benefit from:

Competitive salary

Monday to Friday working - no weekends

A long list of impressive benefits

Modern offices in a central Hull location

Hybrid work is available after training period

Structured training and ongoing development

Clear progression opportunities within a growing global business

A supportive, inclusive and professional working culture

Your Future

This is more than just a job - it's an opportunity to build a successful long‑term career within a respected and expanding organisation that recognises effort, rewards performance and supports progression.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. xjnqpsq

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Ad ID: 5417746359