Buying
Gumtree Help Centre
Gumtree Safety Advice
At Gumtree, we want you to feel fully confident in buying or selling online, whatever goods or services you’re after. This section is designed to give you some extra guidance if you’re considering renting or hiring services on Gumtree, or making big-ticket purchases like bikes, cars or electronics. You’ll also find our general best practices for meeting buyers or sellers in person. Whatever you need, let us give you the benefit of our experience.
Protecting Users
As a valued Gumtree user, your safety online is of the utmost importance to us. We have systems, people and procedures in place that make our platform a safe space for everyone. Keen to know about our moderation team? Perhaps you want to learn more about how we keep you safe or work to detect harmful content? We’ve also got guidance on regulations like GDPR so you can feel confident that we manage your information safely. Whatever your question, you’ll find the answer here.
Gumtree Trading Advice
At Gumtree, we’re committed to helping our users have the best possible experience when buying or selling on our platform. Our tips and advice are here to help you enjoy simple and safe transactions. Here, you can read up on the etiquette that should ensure sales run smoothly, how we promote fair trading, and how to Contact Us if something isn’t right.
Supporting our community
Gumtree is nothing without our community, so we take our supporting role very seriously. It’s important to us that you understand our policies and procedures, as well as how we work behind the scenes. Use this section to discover how we work with our users and partner organisations to keep the site safe. We’ve got handy explainers on our policies and how we remove spam and other harmful content as quickly as possible. If you’ve still got questions, this is also where we can help you get in touch with customer support.
