Protecting Users

As a valued Gumtree user, your safety online is of the utmost importance to us. We have systems, people and procedures in place that make our platform a safe space for everyone. Keen to know about our moderation team? Perhaps you want to learn more about how we keep you safe or work to detect harmful content? We’ve also got guidance on regulations like GDPR so you can feel confident that we manage your information safely. Whatever your question, you’ll find the answer here.

Trust & Safety

Detecting Fraud, Spam and Harmful Content

Gumtree is a hive of activity – with so many ads going live everyday, how do we stop harmful content getting through? Learn about our fraud-fighting efforts.

Detecting fraud, spam & harmful content

Actions We Take to Protect Users

Ever wondered how Gumtree protects it’s users from harm? Here you can find information on how we protect our community from the latest online risks.

Supporting our Community

Law Enforcement Work

Gumtree works with law enforcement agencies to help with their inquiries. Discover how our Law…

Supporting our Community

Removing Content From Gumtree

Despite having a dedicated team to prevent malicious content from going live on Gumtree, occasionally…

Protecting Users

Notice Takedown Scheme

Take part in our notice takedown scheme if an ad on Gumtree infringes on your…

Supporting our Community

Trust & Safety Team

Our trust & safety team ensures that Gumtree is a secure marketplace for everyone. Find out how the team works to combat fraud, scams and illegal activity.

trust and safety team

User Data

In this section, learn about how we control and protect your data.

Transparency Reports

Each year, Gumtree publishes it’s annual Trust & Safety transparency report. These important reports demonstrate the actions we have taken to protect users, from the total number of ads and accounts removed, to the volume of customer reports of safety issues. You will also find our 2023 Trust & Safety & ESG reports.