- Personal Information We Collect
- How we use your Personal Information
- Your choices about how we use your personal information
- Ways you can access, control, and correct your personal information
- How we might share your personal information
- How long we keep your personal information
- Cookies & Similar Technologies
- How do we protect your Personal Information
- Global Privacy Standards
- Other important Privacy Information
- Contact Us
Posted: 24 May 2018.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request
Gumtree.com Limited ("Gumtree", "we" or "us" or "our"), 5 New Street Square, London, United Kingdom, EC4A 3TW, registered in England and Wales with number 3934849 is the data controller and operator of Gumtree.com.
Gumtree is committed to your privacy. This privacy notice explains our collection, use, disclosure, retention, and protection of your personal information.
This privacy notice applies to any Gumtree website, application, service, or tool (collectively "Services") where this privacy notice is referenced, regardless of how you access or use them, including through mobile devices.
Personal Information We Collect
What is Personal Information?
Personal Information is information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
We do not consider personal information to include information that has been anonymized or aggregated so that it can no longer be used to identify a specific natural person, whether in combination with other information or otherwise.
We collect personal information from you when you use our Services.
How we use your Personal Information
We use your personal information to provide and improve our Services, provide you with a personalized experience on our sites, contact you about your account and our Services, provide you customer service, provide you with personalized advertising and marketing, and to detect, prevent, mitigate and investigate fraudulent or illegal activities.
Your choices about how we use your personal information
You have choices about how we use your personal information to communicate with you, to send you marketing information, how we provide you with customized and relevant advertising, and whether you want to stay signed into your account.
Ways you can access, control, and correct your personal information
We respect your right to access, correct, request deletion or request restriction of our usage of your personal information as required by applicable law. We also take steps to ensure that the personal information we collect is accurate and up to date.
- You have the right to know what personal information we maintain about you
- We will provide you with a copy of your personal information in a structured, commonly used and machine readable format on request
- If your personal information is incorrect or incomplete, you have the right to ask us to update it
- You have the right to object to our processing of your personal information
- You can also ask us to delete or restrict how we use your personal information, but this right is determined by applicable law and may impact your access to some of our Services
How we might share your personal information
How long we keep your personal information
We retain your personal information for as long as necessary to provide the Services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.
Cookies & Similar Technologies
How do we protect your Personal Information
We protect your personal information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls. For more information about staying safe on Gumtree, or to report an issue with your account please visit our Safety Advice page. If you believe your account has been abused, please contact Customer Support.
Global Privacy Standards
Gumtree complies with global privacy standards known as Binding Corporate Rules (BCRs) which are our commitment to protect your personal information and honour our privacy obligations regardless of where your personal information is collected, processed, or retained within our corporate family. More information about our BCRs and our global privacy standards is available at our eBay Privacy Center.
Other important Privacy Information
This section describes some additional privacy information related to your use of our Services that you may find important.
If you have a question or a complaint about this privacy notice, our global privacy standards, or our information handling practices, you can contact us here.
You can also email us at email@example.com or reach us in writing at: 5 New Street Square, London, United Kingdom, EC4A 3TW.
You can also find more information on how to contact us and our data protection officers at our eBay Privacy Center.
Your right to file complaints with a data protection supervisory authority remains unaffected.