Supporting our Community

Gumtree is nothing without our community, so we take our supporting role very seriously. It’s important to us that you understand our policies and procedures, as well as how we work behind the scenes. Use this section to discover how we work with our users and partner organisations to keep the site safe. We’ve got handy explainers on our policies and how we remove spam and other harmful content as quickly as possible. If you’ve still got questions, this is also where we can help you get in touch with customer support.

Supporting our Community

Reporting Harmful Content to Us

Have you spotted some inappropriate content on Gumtree that you think breaks our posting rules? Here's how you can help us by reporting malicious ads.

Reporting content to Gumtree

Latest in Supporting our Community

Supporting our Community

Using Waste Removal Services

Getting rid of furniture, building materials or garden waste can be a challenge. Find out…

Supporting our Community

Removing Content From Gumtree

Despite having a dedicated team to prevent malicious content from going live on Gumtree, occasionally…

Supporting our Community

Reporting Harmful Content to Us

Have you spotted some inappropriate content on Gumtree that you think breaks our posting rules?…

Supporting our Community

Gumtree’s Policies

Find out about Gumtree's policies, which are designed to keep our site safe and usable…

Supporting our Community

Customer Support

Our customer support team can help if you have a query about using Gumtree. Find…

Supporting our Community

Trust & Safety Team

Our trust & safety team ensures that Gumtree is a secure marketplace for everyone. Find…

Supporting our Community

Law Enforcement Work

Gumtree works with law enforcement agencies to help with their inquiries. Discover how our Law…

Supporting our Community

Who We Work With

Explore our partnerships and find out more about the organisations we work with. Our partners…