Supporting our Community

Gumtree is nothing without our community, so we take our supporting role very seriously. It’s important to us that you understand our policies and procedures, as well as how we work behind the scenes. Use this section to discover how we work with our users and partner organisations to keep the site safe. We’ve got handy explainers on our policies and how we remove spam and other harmful content as quickly as possible. If you’ve still got questions, this is also where we can help you get in touch with customer support.

Supporting our Community

Reporting Harmful Content to Us

Have you spotted some inappropriate content on Gumtree that you think breaks our posting rules? Here's how you can help us by reporting malicious ads.

Reporting content to Gumtree

Latest in Supporting our Community

Supporting our Community

Law Enforcement Work

Gumtree works with law enforcement agencies to help with their inquiries. Discover how our Law…

Trust & Safety

Gumtree ESG Report

Gumtree's ESG report outlines the action we are undertaking to bring sustainability to every part…

Trust & Safety

Trust and Safety Report

With the cost-of-living crisis affecting all of us today, we know that Gumtree has an…

Supporting our Community

Using Waste Removal Services

Getting rid of furniture, building materials or garden waste can be a challenge. Find out…

Supporting our Community

Removing Content From Gumtree

Despite having a dedicated team to prevent malicious content from going live on Gumtree, occasionally…