Gateway Coordinator

Description

Job Title: Gateway Coordinator

Location: Heathrow

Contract: Monday to Friday +1 Saturday per month

Role Purpose:

M4 Recruitment is seeking a Gateway Coordinator to support the smooth and compliant movement of freight within a busy logistics operation. You will play a key role in managing imports/exports, vehicle coordination, and customs compliance, ensuring service excellence in line with industry standards and regulations.

Key Responsibilities:

Coordinate inbound/outbound freight and ensure timely vehicle dispatch to/from airlines.

Accurately capture data and update internal systems.

Maintain strong relationships with customers, suppliers, and internal teams.

Follow SOPs, KPIs, and regulatory compliance (DfT/CAA, HMRC, IATA).

Resolve customer/supplier queries quickly and professionally.

Support invoicing, job costing, CIA, and milestone tracking.

Work closely with the Gateway Manager and complete additional tasks as required.

Participate in rate reviews and focus on cost control.

Key Requirements:

Essential Experience & Skills:

Experience in freight forwarding/logistics, especially gateway and consolidation functions.

Solid knowledge of import/export procedures.

Understanding of DfT/CAA, HMRC, and IATA regulations.

Proficient in MS Office, especially Excel and Word.

Familiarity with airline transport and customs documentation.

Desirable:

Previous work in a fast–paced freight environment.

ETSF and T1 handling experience.

Competencies:

Strong verbal and written communication skills

Reliable and self–motivated with a proactive attitude

High attention to detail and ability to meet deadlines

Able to work independently and within a team

Commitment to professional development and learning

Ability to manage multiple tasks in a dynamic environment

To Apply:

If you're ready to take the next step in your freight forwarding career, apply today via M4 Recruitment.

Ad ID: 5416938191