Showroom Manager

Description

Location: East Sussex

Salary: Negotiable

Employment Type: Full-time, permanent.

Working hours: Mon - Fri, 8:00AM - 5:00PM, occasional Saturday's 8:00AM - 12:00PM

About the Client

KBB Recruitment are representing a well-established and customer-focused business within the commercial sector. This is an exciting opportunity to join a growing company that values strong client relationships, excellent service standards, and a collaborative working environment.

The Role

To manage and grow the showroom area of the builders merchants by providing excellent customer service, driving sales, and ensuring the showroom is well-maintained and presented to the highest standards. You will lead the showroom team, engage with trade and retail customers, and promote kitchen, bathroom, and interior products.

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Responsibilities and Duties

Oversee day-to-day operations of the showroom

Greet customers and provide expert advice on product ranges (e.g., kitchens, bathrooms, tiles, flooring)

Work with trade professionals, architects, and retail clients to understand needs and suggest solutions

Design and present layouts using CAD or design software (if applicable)

Manage customer quotations, orders, and follow-ups

Drive sales performance and meet or exceed targets

Train, support, and lead showroom staff

Maintain showroom appearance and merchandising to reflect current trends and promotions

Coordinate with suppliers and the warehouse to ensure product availability

Handle customer complaints and resolve issues promptly

Maintain accurate records and report on showroom activity and performance

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The Requirements

​Proven experience in showroom sales, ideally in builders merchants or related industries (e.g., kitchens, bathrooms, interiors)

Strong interpersonal and communication skills

Commercial awareness and sales focus

Team leadership or supervisory experience

Excellent customer service and problem-solving abilities

Product knowledge in construction/interiors (tiles, bathrooms, joinery, xjnqpsq etc.)

Experience using POS and CRM systems

Full Driving Licence

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The Rewards

What we Offer

• Competitive salary

• Pension scheme and paid holidays

• Supportive team and positive work environment

• Career development and training

• Staff discount on building materials

• Employee assistance program

• Perks Membership (Discounts available in a variety of retailers)

• Branded Uniform

To apply, please send your CV and a brief covering note to (url removed) or contact Nathan on (phone number removed). KBB Recruitment are acting as the employment agency for this position

Ad ID: 5418666030