Senior Telesales Executive

Description

Senior Telesales Executive role available working for a large parcel home delivery business based in Leeds with 2 days in the office in Leeds and 3 days working from home

Your purpose :

Working in the Network Sales Telesales team, your primary responsibility will be to achieve your individual sales targets for volume and revenue through a mixture of phone and video calling with SME sized opportunities up to 75k shipments per year. You will be responsible for generating your own leads and developing a pipeline to convert into new clients within a defined area.

You will be accountable for:

- Identifying and developing a personal prospect pipeline of sufficient quality and quantity to deliver against monthly, quarterly and annual volume and revenue targets as set by the business

- Meeting all set KPI's and achieving productivity targets

- Managing and recording sales activity and sales process through the CRM System

- Onboarding new clients in a timely manner to meet projected go-live dates.

- Ensuring all new clients have a full understanding of our clients Customer Service processes and have all the tools and contacts required to self-serve across all areas of the business

- Monitoring the performance of new clients to ensure they trade to profile across all products and services within 4 weeks of go-live.

- New clients are ready to handover over within 6 weeks of trading

- Resolving escalations and account queries

- Working with local operations team

To be successful in this role you will require the following :

- 2 years of exceeding targets in a Telesales role

- An excellent understanding of e-Commerce and the xjnqpsq SME marketplace

- Excellent verbal and written communication skills

- Professional and IT literature with a good knowledge of Microsoft Office

- Organised, proactive, energetic, hungry to succeed

- Creative problem-solving skills including negotiation and conflict resolution

- Able to forge relationships with the internal stakeholders

- Customer focused and has excellent communication skills

- Able to constructively challenge a diverse range of stakeholders

Salary £30,000 plus circa £15,000 commission and other excellent benefits

Ad ID: 5417751497