Regional Catering Sales Manager

Description

Regional Catering Sales Manager

London & South–West

GBP40,000 – GBP45,000 plus company car & excellent benefits

FUNCTION

Become a main point of contact between Major Account/Client and Company, maintaining the highest standards of delivery service to the company s internal and external customers. Provide technical consultation either by phone, web or face to face; work with Franchisees, Operations; Equipment, Construction Department and the Service Companies.

This role covers the South–West as far as Salisbury and the London Region. This will require travel to Client sites 3–4 days per week.

RESPONSIBILITIES:

Customer Contact:

Visiting Client s sites as required Produce firm schedules and timelines Gather future business information Discuss and resolve open issues Act as primary contact for Customer issues and outstanding account balances Communicates internally with all Departments e.g. Engineering, Manufacturing, and Purchasing Answers regarding customer questions regarding sales contracts, resolving any issues Verify order integrity for entry in computer Prepare and distribute sales contracts and other correspondence with Customer Order Fulfillment Process. New Site & Remodel Sales:

Gather information (equipment selection) for Customer Site Order Make necessary changes to Equipment Order Follows up with customer to obtain sales orders Invoice contracts Ensure timely release of sales orders and contracts to meet customer requirements Manages projects through the various steps from start to completion Managing Excess and Obsolete issues Shipping:

Communicate shipping information and timelines to internal staff Investigate better methods of shipping and delivery Installation:

Communicate job–site requirements Visit and inspect sites as required Communicate any installation issues to internal departments Answer Installers requests and/or help resolve problems and issues Arrange shipment of necessary items to complete installation Communicate and resolve Customer issues Follow–up on open issues to assure completion and customer satisfaction Resupply

Technical Sales / selection consultations Promotion of Company as a resupply partner Communicate and resolve Customer issues Follow–up with Customer to ensure satisfaction

Ad ID: 5416973868