Night Shift Customer Service Agent

Description

Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced, supportive environment where every conversation counts? If so, we want to hear from you.

We're recruiting on behalf of our client for enthusiastic and driven individuals to join their Customer Service team-a dedicated customer support function providing help, guidance, and first-class service to a loyal customer base.

What You'll Be Doing:

Handling inbound customer queries via phone, email, and live chat

Offering empathetic, accurate, and timely solutions to a wide range of queries

Logging interactions and updating customer records with precision

Working closely with internal departments to resolve more complex issues

Maintaining professionalism, confidentiality, and compliance at all timesWhat We're Looking For:

Excellent communication skills-both verbal and written

A calm and patient manner with strong problem-solving abilities

Ability to multitask and stay organised in a busy environment

Previous customer service experience (contact centre or office-based preferred)

A flexible attitude to work varying shift patternsShifts & Location:

Office-based role in Warrington

Full-time, 40 hours per week (10 hours shifts 4 nights on 4 nights off)

Rotating shift pattern, including some evenings and weekendsWhat's in It for You:

Competitive hourly rate of £12.87 (UP TO 20% increase for unsociable hours)

Full training and ongoing support

A friendly and inclusive team culture

Opportunities for development and progressionReady to bring your best self to a team that makes a difference? Apply today and start your next chapter in customer care!

INDMANJ

50096TL

Ad ID: 5416932347