Trade Counter Assistant

Description

Trade Counter Sales Assistant

Location: Kennington, SE11 4BT

Salary: £31,000 - £33,000

Hours: Monday - Friday 7:00am - 5:00pm, Alternate Saturdays 7:30am - 3:00pm

This well-established, family-owned builders’ merchant are looking for a friendly and knowledgeable Trade Counter Sales Assistant to provide excellent customer service and ensure the smooth running of our busy trade counter.

Benefits:

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Pension scheme

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Group life assurance up to 3x salary (subject to length of service)

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Complimentary breakfast daily

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Staff discount

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Cycle to work scheme

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Employee Assistance Programme

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Long Service Awards

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20 days of annual leave plus bank holidays

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Your birthday off, every year

Responsibilities:

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Provide a warm, professional welcome to all customers, offering knowledgeable advice and assistance.

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Manage in-store deliveries, both incoming and outgoing.

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Handle telephone enquiries promptly and communicate effectively with both customers and team members.

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Process customer orders and assist with stock replenishment.

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Respond positively and efficiently to customer requirements.

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Support periodic stock counts as needed.

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Picking for deliveries and online orders.

Requirements:

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Proven experience in delivering exceptional customer service in the construction/builders merchant industry.

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A ‘can do’ attitude.

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Solid knowledge of hardware products and building materials would be an advantage.

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Strong communication skills with a confident, customer-first approach.

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A team player who thrives in a busy, fast-paced environment.

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Ability to manage tasks efficiently and remain motivated under pressure

Ad ID: 5416932810