Customer Services Adviser - 6 months FTC

Description

Customer Services Adviser - 6 months FTC

GBP23,842 per annum pro rata

Bromley, Kent

Join a team that puts people first.

At Foresters Financial UK, we're proud to deliver exceptional service to our members. As a Customer Service Administrator on a 6 month fixed term contract you will be joining our vibrant, supportive, customer service team. You'll play a key role in supporting our customers and Financial Advisers from initial contact through to the end of their contract terms.

This is a great opportunity for someone who enjoys speaking to customers, solving problems, working collaboratively, and delivering high-quality service in a fast-paced environment.

What you'll be doing:

Handling a high volume of inbound calls and enquiries with professionalism and careResponding to customer correspondence via email and letterLiaising with customers, Financial Advisers, and third parties to process instructions and resolve queriesWorking closely with your team to meet service standards and deliver a seamless customer experience.What we're looking for:

A confident communicator with a strong telephone mannerExcellent written and verbal communication skillsGood computer literacy and attention to detailA team player with strong organisational skills and the ability to prioritise effectivelySomeone who enjoys investigating and resolving issuesIf you have financial services experience this is of benefit but it is not essential.What we offer:

GBP23,842 annual salary pro rata Annual holiday allowance of 25 days holiday plus bank holidays, pro rataContributory pension scheme. Company matches up to 5%Life coverHybrid working after training (1 days/week from home)Supportive team culture and opportunities to grow1 days paid charitable workdayWellbeing support Programme

Ad ID: 5418333651