Car Dealership Service Advisor

Description

Service Advisor Car Dealership

Maidstone

GBP32,000 - GBP34,000 basic + bonus

Full-time Permanent Mon Fri (8am 6pm) + 1 in 3 Saturdays

The Role

We re looking for a Service Advisor to join a busy car dealership in Maidstone. You ll be the key link between customers and the workshop, delivering excellent service and ensuring a smooth customer journey from booking to handover.

Duties

Meet and greet service customers in the dealership

Manage bookings, job cards, and workshop scheduling

Upsell service plans, products, and accessories

Keep customers updated on progress, costs, and approvals

Ensure a professional handover on completion of work

Deliver outstanding customer service to increase retention

Requirements

Previous experience as a Service Advisor in a car dealership or motor trade environment

Strong communication and customer-facing skills

Ability to upsell products and meet targets

Good organisational and IT skills (DMS experience an advantage)

Full UK Driving Licence preferred

Benefits

Up to GBP32,000 - GBP34,000 basic + bonus scheme

Training and career progression with a franchised dealership

Pension scheme and company benefits

Friendly, supportive dealership team

Apply today to join a leading car dealership in Maidstone as a Service Advisor.

Here at ACS Automotive Recruitment we are recruiting across the UK for roles including Senior Service Advisors, Warranty Administrators, Service Administrators, Aftersales Advisors, Customer Service Advisors, Assistant Service Managers, and Aftersales Executives.

For further details on this Service Advisor job and other automotive jobs, please submit your CV to Stacey Hunt of ACS Recruitment Consultancy.

Ad ID: 5418333812