Customer Service Co-ordinator

Description

Customer Service Coordinator

27,168 per annum (depending on experience) + benefits

Calne, Wiltshire

9 months maternity contract

We are working with a well-established and growing organisation within the manufacturing and distribution sector, who are looking to recruit a proactive and customer-focused Customer Service & Sales Coordinator to join their busy team. This is a fantastic opportunity for someone who enjoys building strong client relationships, supporting sales growth, and delivering a high standard of service within a fast-paced environment.

Key Responsibilities:

Managing day-to-day relationships with key customer accounts Processing customer orders accurately and efficiently Responding to enquiries via phone and email Supporting sales activity by identifying opportunities to upsell and grow existing accounts Preparing and managing quotations Liaising with internal departments, including logistics and sales, to ensure timely delivery Maintaining accurate customer records, pricing, and product information Handling customer queries and complaints professionally Supporting ongoing projects and continuous improvement initiatives About You:

Previous experience in a customer service or sales support role Strong communication and relationship-building skills Highly organised with excellent attention to detail Confident managing multiple tasks and priorities A proactive and positive approach to problem-solving Comfortable using internal systems and IT platforms What's on Offer:

Opportunity to join a supportive and collaborative team A varied role with real responsibility and customer interaction Ongoing training and development The chance to contribute to business growth and success If you're looking for a role where you can combine customer service excellence with commercial awareness, we'd love to hear from you.

Hours of work will be Monday to Friday 8.30am - 5pm.

Due to the location of the client, having your own transport would be beneficial

Successful candidates will be contacted within 7 working days of application. If you do not hear from us within this time, please assume that your application has been unsuccessful.

Ad ID: 5418150392