Customer Service Agent

Description

Customer Service Agent

Red Recruitment is recruiting a Customer Service Agent for our client based in Bristol who specialise in Mobility solutions. This is in their brand new office that has recently opened.

This role is perfect for someone with an excellent telephone manner when answering inbound calls or making outbound calls to build rapport with customers.

The role will be office-based, Monday - Friday 9am - 5pm

Benefits and Package for Customer Service Agent:

Salary: £25,750 with annual performance related bonus paid monthly

Hours: Monday - Friday, 9am - 5pm

Contract: Permanent

Location: Bristol

Company events

28 Days Holiday

Progression Opportunities

Company pension

Cycle to work scheme

Discounted or free food

Employee discount

Employee mentoring programme

Enhanced maternity leave

Free or subsidised travel

Private medical insurance

Key Responsibilities of Customer Service Agent

Dealing with inbound and outbound calls to customers following a sale.

Building rapport with customers

Understanding the post sales processes and questions customers have after purchasing a product

Taking payments over the phone

Explaining the company and product benefits

Key xjnqpsq Skills and Experience of Customer Service Agent:

Have an excellent telephone manner

Are able to build rapport with customers along with being patient

Are reliable, trustworthy and motivated

Contact Centre experience

Have a positive attitude

If you have the relevant skills and experience as a Customer Service Agent and are interested in the position, please apply now!

Red Recruitment (Agency)

Ad ID: 5417701176