Customer Account Manager

Description

Our client is a leading tech business that is at the forefront of their sector.

Due to growth, our client is now seeking a dynamic and driven Internal Account Manager to join its vibrant team. This is a fantastic opportunity for someone who loves building relationships, thrives in a busy environment and wants to play a key role in the success of a fast-growing tech company.

Role Overview

The Internal Account Manager will take ownership of a portfolio of customer accounts, becoming the go-to contact for all enquiries, support and ongoing relationship development. This is a role where enthusiasm, commercial awareness, and a passion for delivering exceptional service truly make a difference.

Key Responsibilities

* Managing a portfolio of customer accounts and ensuring they receive first-class service

* Acting as the main point of contact, building strong and trusted B2B relationships

* Creating accurate and compelling quotations tailored to customer needs

* Following up quotations to maximise opportunities and drive growth

* Proactively identifying ways to add value and strengthen client partnerships

* Working closely with internal teams to ensure seamless delivery

* Keeping CRM records up to date and maintaining clear account visibility

The Ideal Candidate Will Bring:

* Previous experience in account management or B2B customer service

* A natural ability to build rapport and long-lasting client relationships

* Strong attention to detail and excellent organisational skills xjnqpsq

* A proactive mindset and a genuine passion for delivering great customer experiences

This role is office based, Monday-Friday, 9-5.30pm however there will be the opportunity to attend some industry networking events within the role so a Full UK Driving Licence is desirable.

Benefits:

* Basic salary of £30,000-£31,000

* Quarterly bonus of up to £10,000 per annum

* Free on site parking

* Industry leading training

* Company pension

* Clear line of progression

Ad ID: 5418210389