Customer Service Administrator

Description

Customer Service Administrator - Temp to Perm

Aldershot, Hampshire

£12.71 per hour | Office-Based | Immediate Start

Salary increase after probation: £26,436.80

If you have a background in retail or some recent office experience and are now looking to move into an office-based role, we'd encourage you to apply.

Hours:

Monday to Thursday: 08:30 - 17:30

Friday: 08:30 - 17:00

Benefits:

Growing company with long-term opportunities

Hugely supportive working culture

Training and development opportunities

Workplace pension

28 days holiday (including bank holidays)

We're currently working with a well-established, family-owned business based in Aldershot who are looking to recruit a Customer Service Administrator on a temp to perm basis.

This is a busy and varied role, ideal for someone who is highly organised, enjoys working in a fast-paced environment, and takes pride in delivering excellent customer service.

The Role:

Building strong relationships with customers and providing a high level of service

Handling a high volume of calls and emails

Processing orders from quote through to delivery

Raising and managing orders on internal systems

Preparing and checking order confirmations

Progressing quotes, approvals, and orders

Liaising with internal teams including production and dispatch

Managing customer queries in a timely and professional manner

Escalating any issues or complaints where requiredWhat we're looking for:

Previous xjnqpsq experience within a customer service or administrative role (1-3 years)

Strong communication skills, both written and verbal

Confident working with numbers and processing orders

Highly organised with the ability to meet deadlines

A positive, proactive attitude with a strong work ethic

Excellent attention to detail

Comfortable working in a fast-paced, changing environment

Strong team player with a customer-focused approach

Must be able to commute to Aldershot (within ~45 minutes)

Ad ID: 5418234573