Senior Sales Order Processor

Description

Senior Sales Order Processor

35- 40k + Bonus + Private Healthcare

Harlow (4 days in the office 1 from home)

We're working with a successful IT manufacturing business that's looking to strengthen its operations team with the addition of a Senior Sales Order Processor. This is an ideal opportunity for someone who enjoys variety, thrives on accuracy, and has a strong understanding of order processing and commercial contracts.

In this role, you'll support the smooth handling of customer orders from start to finish-ensuring they're accurate, compliant, and fulfilled on time. You'll also play a key part in reviewing and interpreting order terms, ensuring alignment with agreed contractual terms and flagging inconsistencies early.

What you'll be doing:

Manage the full sales order lifecycle-from order entry through to delivery

Ensure all orders comply with agreed commercial terms and contractual obligations

Work closely with sales, logistics and finance to ensure everything runs to plan

Check pricing, quantities and product details for accuracy

Communicate clearly with customers and internal teams about order status and any issues

Handle changes, returns, or cancellations in line with policy

Maintain clear and accurate records for tracking and audit purposes

Support ongoing process improvements and identify any risks or gaps

Resolve any order-related issues with a calm, customer-focused approach

What we're looking for:

Previous experience in sales order processing or a similar coordination role

Good understanding of contracts or commercial terms (formal legal training not required)

A high level of attention to detail and a methodical approach to work

Strong communication skills and a collaborative mindset

Proficient with MS Office; experience using ERP or CRM systems would be an advantage

What's on offer:

35- 40k base

Annual performance-related bonus

Private healthcare and well-being support

Friendly and supportive working environment

If you're looking for a varied and rewarding role where your attention to detail and understanding of commercial processes can make a real impact, we'd love to hear from you.

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Ad ID: 5417564769