Relationship Manager

Description

Relationship Manager

Merrifield Consultants are delighted to be partnering with a skills body to recruit a Relationship Manager. This is a key role for someone who thrives on building impactful relationships, supporting organisations with their training and skills needs, and driving meaningful outcomes across industry.

Summary of the Role

As Relationship Manager, you'll act as the first point of contact for employers in your region, building strong connections and helping them identify and deliver their training and skills priorities. You'll provide advice, guidance, and solutions that add real value, while representing the organisation at a regional and national level.

Role Details

Salary: Up to 38,323 (depending on experience) Car allowance: 7,965, combined package: 46,288

Contract: Full–time, permanent, 37.5 per week, with flexible working opportunities available

Location: Home–based, with regular national travel into South East England (including occasional overnight stays)

Responsibilities:

Be the primary contact for a portfolio of employer organisations, ensuring they receive a high–quality and consistent service.

Build strong professional relationships, providing expert advice and guidance on training, people, and skills development.

Work with employers to identify their training needs and support them in accessing relevant programmes, grants, and initiatives.

Lead on multi–level engagement with stakeholders, representing the organisation at events and meetings.

Maintain accurate and timely records of stakeholder engagement and outcomes.

Monitor and report on activities, outcomes, and impact, working towards continuous improvement.

Support the delivery of projects and initiatives that enhance opportunities for new entrants into the industry.

Person Specification:

Essential:

Proven experience in relationship or account management with a strong customer focus.

Experience of training and competence systems, with the ability to advise and guide stakeholders effectively.

Demonstrated success in providing solutions to meet customer needs.

Strong negotiation, influencing, and communication skills, with experience handling challenging stakeholders.

Evidence of meeting deadlines and delivering results in a complex environment.

Desirable:

Project management experience, particularly non–technical projects.

Knowledge of the skills, training.

Experience coaching or mentoring colleagues.

Awareness of labour market intelligence and workforce development initiatives.

Core Competencies:

Business acumen and ability to spot opportunities.

Strong organisational and planning skills, able to manage multiple priorities.

Collaborative, team–oriented approach with excellent communication skills.

Problem–solving and solution–driven mindset.

Professional, resilient, and committed to continuous improvement.

If you're an ambitious and relationship–driven professional with a passion for skills and workforce development, we want to hear from you. Apply today via Merrifield Consultants and take the next step in your career.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

Ad ID: 5416960282