Sales Support Administrator

Description

Are you an experienced Administrator who enjoys solving problems and making sure customers get the right outcome?

A well-established business based in Stockport is looking for a Sales Support Administrator to join their busy team on a temporary basis. The business supplies specialist products and equipment to contractors and engineers, and this role will provide essential administrative and customer support across the sales function.

As a Sales Support Administrator, you'll be part of a team managing a busy shared inbox and a varied workload. This is much more than straightforward data entry - you'll need to use your initiative, investigate issues, communicate with different teams and ensure customers receive an efficient and professional service.

What will you be doing as a Sales Support Administrator?

Supporting the sales team with the day-to-day administration of customer ordersManaging incoming requests and making sure they are dealt with accurately and efficientlyChecking information, availability and requirements before progressing ordersCommunicating with customers by email and telephone when updates or further information are requiredWorking closely with internal teams to resolve queries and keep orders movingSupporting the smooth coordination of deliveries and customer requirementsDealing with returns and helping to ensure these are processed correctlyInvestigating invoice and order queries and working with colleagues to resolve discrepanciesKeeping customer and order information accurately updated on internal systemsManaging your workload effectively within a busy shared inboxEnsuring clear records are maintained so that colleagues can easily pick up and continue work when requiredProviding general administrative and sales support to the wider team

We would LOVE to hear from you if you have the following skills and experience:

Previous experience as a Sales Administrator, Sales Support Administrator, Sales Coordinator, Order Processor, Order Administrator, Customer Service Administrator or AdministratorExperience working in a busy office, sales support or customer service environmentExcellent attention to detail and accuracyStrong problem-solving skills and the ability to investigate issues rather than simply pass them onConfident using computer systems and learning new softwareGood Microsoft Office and Outlook skillsSAP experience would be highly advantageous but is not essentialConfident communicating with customers and colleagues by telephone and emailAble to manage a busy workload and prioritise effectivelyStrong team player who is happy working from a shared inboxComfortable using your own initiative and taking ownership of tasksA customer-focused approach and a genuine desire to get things right first time

What will you get in return for your work as a Sales Support Administrator?

26,000 - 28,000 per annum, depending on experienceEquivalent to approximately 13.33 - 14.36 per hourMonday to Friday, 9:00am - 5:30pm37.5 hours per week1-hour unpaid lunchTemporary position until the end of December 2026Potential for the role to continue beyond DecemberWeekly payPaid annual leave (accrued)Immediate start availableFull training provided on internal systems and processesOpportunity to join a busy and supportive team in a varied sales administration role

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Ad ID: 5418788917