NHS Administrator

Description

Belmont Recruitment is currently recruiting for an experienced Outpatients Administration Assistant to support a busy outpatient appointment service within a large NHS organisation in Lincolnshire. This is a temporary contract for 3 months with a view to extend.

Key Responsibilities

Booking and managing outpatient appointments in line with RTT and Cancer Waiting Time targets

Tracking patients along their care pathway to prevent breaches

Maintaining accurate patient records using hospital administration systems (e.g. CareFlow PAS)

Liaising with clinicians, secretaries and internal departments to resolve booking issues

Managing appointment changes, cancellations and non-attendance in line with policy

Providing professional reception and telephone services to patients and staff

Identifying potential breaches and escalating concerns to senior staff

Supporting outpatient clinics and assisting with day-to-day reception duties

Assisting with the induction, training and support of new or junior staff

Requirements:

Experience in a customer-focused or administrative role

Ability to work effectively in a fast-paced environment and meet tight deadlines

Please apply with an up to date CV ASAP if this role would be of interest to you.

Ad ID: 5417604619