Client Services Administrator

Description

Client Services Administrator

Monday - Friday, Full-Time - Hybrid working scheme available.

Salary - 24,570

Stone, Stafford

MPJ Recruitment is proud to represent our client, a well-established, family-run Enforcement and Debt Recovery Agency, operating across England and Wales. Founded in 1993, the business provides a comprehensive range of services, including the recovery of unpaid invoices and commercial rent arrears, local taxation enforcement, and High Court enforcement.

The Role

You will join a dynamic and professional Administration team, working in a fast-paced environment and liaising closely with valued clients. The role requires a high level of accuracy, discretion, and customer service, with responsibility for both administrative and client-facing tasks.

Key Responsibilities

Process client instructions efficiently, accurately, and professionallyManage and record cash payments received from office visitorsHandle incoming written and email correspondenceAccurately input data and complete internal client compliance checksPrepare, run, and distribute remittances in a timely mannerComplete banking procedures, including posting payments and supporting documentationTrace absconded debtors using internal systems and databasesSupport the Enforcement team by managing agent calls and responding to queriesAnswer client calls and resolve enquiries in line with agreed proceduresBenefits

25 days annual leave plus bank holidaysHybrid working modelComprehensive training and development programmeMandatory office closure between Christmas and New YearCompany pension schemeCompany sick pay schemeMental health support, including access to private counsellingRegular social eventsDress-down FridaysFriendly and supportive, family-run working environmentInterested in finding out more? Click Apply to submit your application.

Ad ID: 5417604635