Customer Service Advisor

Description

Customer Service Logistics Hybrid Full time Start ASAP About the RoleWe're looking for an Experienced Customer Service Advisor to join a fast paced, friendly, and expanding team based in Trafford Park. This is an excellent opportunity for someone who thrives in a busy office environment and delivers outstanding service to customers.

Key ResponsibilitiesManaging inbound customer enquiries via phone and emailUpdating and maintaining customer records within CRM systemsProviding accurate information on products, orders, and servicesLiaising with internal teams to ensure smooth delivery of customer requirementsHandling queries efficiently and professionallySupporting operational processes and contributing to continuous improvementAbout YouTo be successful in this role, you should have:Strong office based customer service experience (essential)Excellent systems skills, ideally including CRM platformsA proactive and positive approach to problem solvingGreat communication skills - both written and verbalAbility to work well under pressure and manage a varied workloadExperience within logistics is an advantage but not essentialWhat's in It for You?Hybrid working (3 office days / 2 from home)Onsite parking at the Trafford Park officeModern office environment with great facilities including:Pool tableOnsite restaurantComfortable breakout areasSupportive team environment with opportunities to grow

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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Ad ID: 5417903594