Key Account Manager

Description

Key Account Manager

Location: Bournemouth (with potential for occasional travel)

Salary: GBP40,000 with strong commission structure (OTE discussed upon application)

Hours: Monday to Friday – 8:30am to 5:30pm

Are you a driven sales professional with a passion for building strong client relationships and delivering exceptional service? We are currently seeking a Key Account Manager to join our client's Direct Sales team. This role will see you manage and grow existing relationships with small to mid–sized business clients, focusing on upselling, cross–selling, and ensuring long–term customer satisfaction.

You'll be joining a fast–paced, collaborative team environment where you'll play a crucial part in the sales success. If you enjoy combining strategic account management with a hands–on sales approach, this could be the perfect next step in your career.

Responsibilities and Duties of the Key Account Manager:

Manage a portfolio of up to 100 SMB clients (Apply online only) seats), ensuring a high level of service and retentionHandle a full sales pipeline, managing opportunities from renewal through to upsell and cross–sellBuild long–term strategic relationships by understanding key customer needs and aligning them with the right solutionsAddress client issues proactively and help resolve challenges to maintain trust and satisfactionAssist in negotiating contracts and supporting customer long–term goalsWork collaboratively with more experienced sales colleagues to develop account plans and strategiesExecute a Hunter/Farmer approach to grow revenue within existing accountsConduct virtual and in–person business reviews (QBRs) with clients to align goals and maximise valueProvide product demonstrations and support targeted sales initiativesUse CRM tools to manage activities and maintain accurate sales forecastsContinuously learn from senior team members and shadow key meetings to build expertise What we're looking for in a Key Account Manager:

Minimum 4 years of sales experience, with at least 2 years in a field or quota–based roleBackground in technology or SaaS sales preferred – cybersecurity knowledge is a strong plusProven track record in account management, opportunity progression, and revenue growthStrong interpersonal skills with the ability to communicate clearly and confidently at all levelsExcellent organisational skills, attention to detail, and a self–starter mindsetComfortable using CRM systems (Salesforce experience is an advantage)Analytical and commercially minded, with a solutions–driven approachAble to work independently while collaborating with internal teams and external partnersAdaptable, coachable, and driven to meet and exceed targets Click 'Apply Now' to take the next step in your career.

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Ad ID: 5416966493