Key Account Manager (Hybrid)

Description

Key Account Manager

Location: Hybrid (Minimum 2 days per week at our site in Kent)

Hours: Monday to Friday, 8:30am 5:00pm (40 hours/week)

Salary: GBP40,000 GBP45,000 (DOE) + Company Car

We are working in partnership with a highly respected and rapidly growing FMCG business to recruit a Key Account Manager to join their commercial team on a 12–month maternity cover basis. This is an exciting opportunity for a commercially driven individual with a passion for managing key accounts, delivering growth, and supporting new product development in a fast–paced environment.

About the Role

Reporting to the Head of Sales/NAM, the Key Account Manager will:

Manage and grow existing customer accounts across retail and/or food service

Build and maintain strong relationships with new and existing clients

Identify commercial opportunities and drive new product development (NPD) and existing product development (EPD) projects

Lead customer planning, forecasting, and margin management

Represent the brand with professionalism, market insight, and a solution–driven approach

Key Responsibilities

Develop and deliver customer plans aligned with company strategy and growth targets

Protect and grow revenue, profit, and margin through effective negotiation and account management

Agree trading terms and payment conditions with customers

Collaborate with internal departments to ensure efficient service delivery

Regularly visit customer sites to strengthen relationships and ensure alignment with commercial plans

Identify growth opportunities through data and gap analysis, working alongside marketing to implement tailored strategies

Lead and manage projects, ensuring clear communication, structured planning, and timely delivery

Provide accurate forecasting and demand planning for all managed SKUs

Maintain comprehensive records of customer activities, account developments, and project timelines

Stay informed on market trends, consumer behaviour, and competitor activity

Knowledge, Skills & Experience

Knowledge:

FMCG knowledge and experience with major UK customers

Understanding of consumer and market trends

Qualifications:

Degree educated

Minimum 3 years commercial experience

Skills:

Strong relationship builder and communicator

Target–driven with a results–oriented mindset

Confident in delivering compelling presentations

Self–motivated, proactive, and commercially aware

Experience:

Experience managing accounts in Retail and/or Food Service (3+ years desirable)

Experience in chilled, short shelf–life food or drink is highly desirable

Other Requirements:

Full understanding of customer service standards and quality implications

Full UK driving licence (due to national travel and car provision)

Why Join?

Join a supportive, collaborative team in a business with strong values and exciting growth plans

Be part of a company delivering well–known FMCG products with a focus on quality and innovation

Enjoy a varied role with national exposure and a mix of strategic account management and hands–on project delivery

For more information or to register your interest in this role, please apply!

Ad ID: 5416909816