Client Account Manager

Description

R13 Recruitment are currently supporting a global technology-led organisation in their search for an Account Manager to join their growing operations team.

This is a fantastic opportunity for a commercially minded and relationship-focused professional to join a fast-paced business where client experience, revenue growth and service excellence sit at the heart of everything they do. Working across an established portfolio of accounts, the successful individual will play a key role in supporting customer engagement, driving renewals and identifying opportunities to expand client partnership growth.

Monday to Friday, 9-5 working hours (hybrid) with a starting salary of £27,500 + quarterly bonus. OTE £40000-£45000, but uncapped.

The Company

This dynamic business works with globally recognised accounts, delivering innovative solutions to their client’s needs. This role offers the chance to join a leading organisation where client relationships and service delivery are genuinely valued.

Benefits

* Hybrid working model

* Quarterly bonus / incentive scheme

* Ongoing training and professional development

* Opportunities for progression within the wider organisation (including internationally)

* Modern systems and technology environment

The Day to Day

* Managing a portfolio of client accounts and acting as a key day-to-day contact.

* Monitoring account performance and maintaining accurate revenue forecasting information.

* Coordinating with operational teams to ensure smooth service delivery and issue resolution.

* Encouraging customer engagement and increasing product usage across accounts.

* Building strong client relationships to understand operational requirements and identify opportunities for further business development.

* Driving client renewals and contributing towards revenue growth objectives.

* Working towards revenue, retention and service-based KPIs

* Supporting wider commercial teams with account development activities and growth plans.

* Monitoring account performance and maintaining accurate revenue forecasting information.

* Coordinating with operational teams to ensure smooth service delivery and issue resolution.

* Supporting process improvements and initiatives designed to enhance customer satisfaction

You Will Have / Be

* Previous experience within an account management or sales-focused role.

* Track record of success working towards targets, KPIs or commercial objectives.

* Effective pipeline management and forecasting skills.

* Strong relationship-building and communication skills.

* Highly organised with excellent attention to detail.

* Able to manage multiple priorities within a fast-paced environment.

* Commercially aware with a proactive and solutions-focused approach.

* Confident working collaboratively across teams and departments.

* Strong written, verbal and presentation skills.

How to Apply

To hear more details about this opportunity, please email your CV to Rebecca Headden – Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion. xjnqpsq

For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further

Ad ID: 5418945670