Account Manager

Description

My client is a market–leading luxury brand in the kitchen and interiors sector. This role is expected to progress into a field–based sales position, so a valid UK driving licence is essential.

Office–Based Account Manager

Purpose of the Role

To drive sales of premium quartz surfaces through kitchen studios and fabricators. This desk–based role focuses on managing fabricator accounts, generating demand via the kitchen & bathroom (K&B) channel, and supporting designers at point of sale. The role also provides backup to the field sales team as needed.

Key Responsibilities

Fabricators

Meet sales, ASP, and volume targets.

Set purchasing goals and monitor account performance.

Retain and grow existing accounts; identify new opportunities.

Monitor competitors and suggest tactical responses.

Ensure fabricators follow correct processes and are well–trained.

Manage samples and marketing materials.

Build strong, professional relationships.

Kitchen Studios

Maintain displays, samples, and POS marketing materials.

Recommend studio display installs and track ROI.

Deliver product knowledge sessions to designers.

Support sales and loyalty programs.

Stay informed on competitor activity.

Reporting & Admin

Log customer activity accurately in Salesforce CRM.

Present updates at sales meetings.

Attend business meetings and trade shows as required.

Person Specification

Experience

Essential: 2+ years in B2B or B2C sales.

Desirable: 3+ years in the kitchen, bathroom, or surfaces industry; premium brand experience.

Education

Essential: GCSEs in English & Maths (Grade C or above).

Desirable: A Levels, degree, or relevant qualifications.

Skills

Strong communication, time management, and interpersonal skills.

Proficient in Microsoft Office and basic sales tools.

Organised and self–motivated with commercial awareness.

Attributes

Confident working independently and collaboratively.

Professional, calm, and customer–focused.

Ad ID: 5416909326