Aftersales Manager

Description

Aftersales Manager

GBP60,000 Basic Salary GBP90,000 OTE (100% Performance) GBP120,000 OTE (125% Performance) Company Car

Whetstone

Permanent Full Time

Monday to Friday (8:00am 6:00pm)

Our client, a successful prestige main dealership based in Whetstone, is looking to recruit an experienced Aftersales Manager to lead its high–performing Aftersales operation.

This is an outstanding opportunity for an accomplished Aftersales Manager with a proven track record of driving workshop performance, customer satisfaction and profitability within a main dealer environment. You'll be responsible for leading a department of approximately 20 team members, including around 8 Technicians, ensuring the highest operational standards while developing and motivating your team.

Offering a GBP60,000 basic salary, a GBP90,000 OTE, with the opportunity to earn up to GBP120,000 through exceptional performance, this is a fantastic opportunity to join a successful prestige dealership.

Duties & Responsibilities

Lead and manage the day–to–day operation of the Aftersales department. Drive workshop efficiency, productivity and profitability across Service, Parts and Workshop operations. Lead, motivate and develop a team of approximately 20 staff, including around 8 Technicians. Monitor departmental KPIs and implement strategies to maximise performance. Deliver exceptional levels of customer satisfaction and ensure outstanding customer retention. Work closely with senior management to achieve departmental and business objectives. Ensure compliance with manufacturer standards, health & safety requirements and dealership processes. Recruit, coach and develop staff, creating a positive and high–performing team culture. Oversee workshop loading, labour sales, parts performance and departmental profitability. Your Background & Skills

Previous Aftersales Management experience within a main dealership is essential. Experience within a prestige or VAG dealership is highly desirable, although exceptional candidates from other main dealer backgrounds will be considered. Strong leadership skills with a proven ability to manage, motivate and develop successful teams. Excellent commercial awareness with a track record of delivering strong financial results. Passion for delivering exceptional customer service and operational excellence. Highly organised with excellent communication and people management skills. Full UK Driving Licence. What's on Offer?

GBP60,000 Basic Salary GBP90,000 OTE based on 100% performance. Up to GBP120,000 OTE at 125% performance. Company Car Monday to Friday working No weekend work. Prestige dealership with excellent facilities and strong earning potential. Genuine career progression within a successful dealer group. If you're an experienced Aftersales Manager looking for a rewarding leadership opportunity within a prestige main dealership, we'd love to hear from you.

Apply today with your CV for immediate consideration.

Ad ID: 5418760621