Helping Hands that's trustworthy for everyone

I can’t recommend this care home highly enough. The staff are incredibly kind, patient, and compassionate, and they genuinely care about the residents’ wellbeing. The environment is always clean, welcoming, and well managed. It gives great peace of mind knowing loved ones are treated with dignity and respect at all times.

Extrahelp agency has been a tremendous support in caring for my mum, and I can’t thank them enough for the difference they’ve made to our lives. From the very beginning, the carers were kind, professional, and genuinely compassionate. They treated my mum with dignity, patience, and respect, always taking the time to understand her needs and preferences. The carers were reliable and attentive, and it gave our family real peace of mind knowing she was in safe and caring hands. Communication with the agency was excellent — they were responsive, flexible, and always willing to help when we had questions or needed adjustments to the care plan. It was clear that they truly care about the people they support, not just the service they provide. I would highly recommend Extrahelp agency to anyone looking for trustworthy, compassionate, and high-quality care for a loved one. They have made a very difficult time much easier for our family.