Cisco Unified Communications Engineer

Description

Cisco Unified Communications Engineer

Onsite in Stevenage, Hertfordshire

£800 per day inside ir35

Active SC clearance essential - MOD SC preferred

We are looking for an experienced Cisco Collaboration Engineer to join a secure, high-profile technical environment in Stevenage, supporting Cisco telephony, unified communications and videoconferencing services.

This is a long-term contract through to December 2027, offering the opportunity to work on both project delivery and complex operational issues within a technically demanding environment.

The Role

You will be responsible for:

Delivering and supporting Cisco Telephony & Videoconferencing projects

Providing specialist support to L1/L2 teams on complex technical incidents

Leading major incident resolution, including RCA and action planning

Supporting problem management and continual service improvement

Troubleshooting Cisco UC, voice and video environments

Producing and maintaining HLD, LLD and technical documentation

Performing hardware and configuration testing

Providing knowledge transfer to engineers and technical teams

Working closely with technical leads, SDMs and customer stakeholders

Key Technical Experience

We're looking for strong Cisco collaboration experience, including:

5+ years' Cisco experience

Cisco CUCM v12.5

Cisco Unity Connection

Cisco Jabber

Cisco IP Phones

Cisco Meeting Server (CMS)

Cisco videoconferencing endpoints

Cisco TMS

SIP / H.323

VMware v7/v8Experience with Kurmi, Telisca, Prognosis, PeterConnects, real-time monitoring tools, WAN/LAN networking or network security would be advantageous.

Security Requirements - Essential

Due to the nature of the environment:

Active UK SC clearance is essential

Sole UK national only

Candidates must have spent no more than 28 days outside the UK during the last 5 years

MOD SC clearance is preferred

100% onsite in Stevenage is required

Must be able to work PAYE through an Umbrella company

The Person

We're looking for someone who is technically strong, methodical and comfortable working on complex incidents and projects. xjnqpsq You should have excellent communication skills, a strong customer-service mindset and the ability to work effectively as part of a wider technical team.

If you're an SC-cleared Cisco Collaboration / UC Engineer with strong CUCM and video conferencing experience, I'd be keen to hear from you.

Apply now, or email your CV to me at (url removed)

Ad ID: 5419000926