Contact Thorn Baker Facilities Management
Thorn Baker Facilities Management
Cleaning Manager
Milton Keynes, Buckinghamshire
- Hours
- Full Time
- Posted
- 2 hours ago
- Salary
- £39,000 - Annum
- Recruiter
- Thorn Baker Facilities Management
- Closes
- 27 Mar 2026
- Course
- No
- Recruiter Type
- Direct Employer
Description
Are you immediately available for a fixed term contract role? Are you a manager with experience within Soft Services and Cleaning? If so I have the role for you!
Our client is currently recruiting for an experienced Cleaning Manager for a 12 month Fixed Term Contract for maternity cover on a large site in Milton Keynes. The role will see you managing an experienced established team of around 40 Cleaners and Supervisors across a 3 shift pattern.
The company is seeking a Cleaning Manager to support soft services operation at a busy site in Milton Keynes. You will be responsible for the effective delivery of FM services on-site, ensuring operational excellence and maintaining strong relationships with the client
This is a fixed-term contract to cover maternity leave, working 40 hours per week across a flexible shift pattern where weekend and evening working may be required.
The role is paying upto £39,000 and following a successful appointment the company will seek to keep you on on another contract after the cover has ended.
Role Responsibilities
Deliver facilities management services in accordance with the site service charter, SLA, and internal FM strategy.
Manage onsite FM projects as agreed with the Project Team.
Act as the main point of contact between the customer and service providers on a day-to-day basis.
Monitor and report on service level agreements and performance indicators.
Ensure supply partners deliver consistent service and excellent customer interactions.
Track financial performance, ensuring delivery within budget and service requirements.
Lead continuous improvement initiatives to enhance service delivery.
Manage all compliance, audits, and statutory obligations to maintain full legal status.
Build and maintain strong customer relationships, ensuring expectations are met and exceeded.
Manage colleague relations in line with HR policy, promoting fairness and inclusion.
Recruit, induct, and train colleagues to ensure high standards and competence.
Ensure adherence to Health & Safety and COSHH policies at all times.
Respond to urgent issues or incidents swiftly and effectively.
Provide positive leadership, coaching others to meet objectives and maintain standards.
Share best practice, encourage collaboration, and celebrate success within the team.
Communicate effectively at all levels, adapting style to suit audience needs.
Support change initiatives with resilience and a proactive mindset.
About You - Role Requirements
Proven operational leadership experience within soft services FM or large-scale cleaning environments (distribution centre experience desirable).
Strong commercial awareness with the ability to analyse data and meet KPIs.
Skilled in team management, colleague development, and performance improvement.
Confident communicator with the ability to influence and build trusted relationships.
Proactive approach to problem-solving, prioritisation, and service excellence. xjnqpsq
Strong commitment to delivering a safe, clean, and fully compliant environment.
This role is to start within the next 2 weeks so if you are immediately available for a 12 month FTC then apply with your CV
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Ad ID: 5417764664
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