Internal Account Manager

Description

New Resource Recruitment are delighted to be supporting a well-established global organisation in their search for a talented and proactive Internal Account Manager. This is a permanent, full-time position offering long-term growth within a high-performing team. You'll be joining a company that operates internationally, with a reputation for quality, strong values, and continuous investment in its people.

Due to continued success and internal growth, this role offers the chance to take ownership of a portfolio of UK accounts and provide vital support to a busy external sales team.

Monday to Thursday: 8:30am – 5:30pm (office-based)

Friday: 8:30am – 1:30pm (hybrid/home-based)

The Role

As Internal Account Manager, you’ll be the key point of contact for assigned customers, managing the full order lifecycle and supporting the external sales team with high-quality administration and customer service.

Key Responsibilities

• Full ownership of internal customer accounts

• End-to-end order management (sales & purchase orders)

• Forecast management and reporting

• CRM maintenance (Microsoft Dynamics 365)

• Stock and aged inventory control

• Supporting the external sales team with customer visits

• Prioritising and responding to customer enquiries

• Building and maintaining strong customer relationships

What We’re Looking For

Essential Skills & Experience

• Proficient in Microsoft Excel (VLOOKUP, PivotTables)

• Experience using Microsoft Dynamics 365 (essential)

• Previous experience in sales support or account management

• Customer-focused mindset with strong interpersonal skills

• Ability to work under pressure in a fast-paced environment

Personal Qualities

• Highly organised and detail-oriented

• Excellent communication and time management

• Confident, professional telephone manner

• Strong work ethic and positive attitude

• Reliable and punctual

Plus:

• 25 days holiday + Bank Holidays

• Pension: 5% employer contribution (3% employee)

• Free parking on-site

• Supportive, collaborative team environment

This vacancy is being advertised by New Resource Group. The services of the New Resource Group are that of an Employment Agency

Ad ID: 5417307116