Service Advisor

Description

Join Our Client’s Team as a Service Advisor in Royston

Our client, a well-established independent main dealer in the Royston area, is seeking a highly motivated Service Advisor to enhance their dynamic team. This is an excellent opportunity for experienced professionals looking to progress their automotive career within a reputable and supportive environment. The Service Advisor role offers a competitive salary package, full training, and regular working hours, making it ideal for those committed to delivering exceptional customer service.

Benefits:

Competitive salary negotiable based on experience

Monday to Friday schedule, 9am – 5pm, with no weekend rota

Occasional cover for holiday or sickness, providing flexibility

Supportive, close-knit working environment in an independent main dealer

Full training provided to develop your skills further

Opportunities for career advancement within a reputable organisationDuties:

Greet customers face-to-face and over the phone with professionalism and courtesy

Manage workshop work in progress (WIP) and coordinate MOT and service scheduling

Keep customers informed about vehicle repairs and progress, ensuring timely completion

Monitor service times and communicate any delays proactively

Support parts sales both within the branch and externally

Maintain strong customer relationships to foster loyalty and repeat business

Provide accurate and detailed estimates and recommendationsRequirements:

Previous experience in a Service Advisor role, ideally within the automotive sector

Full UK driving licence

Excellent communication skills, with a professional and friendly manner

Ability to work efficiently both independently and as part of a team

Basic knowledge of automotive trade processes and sales techniques

Motivated to develop product knowledge and customer service skills

Demonstrated commitment to delivering high standards of customer careThis Service Advisor vacancy represents a promising career opportunity for individuals seeking a supportive environment that values professionalism and growth. xjnqpsq If you meet the criteria and are interested in this role, please contact Ben Loft at Perfect Placement to find out more. We look forward to assisting you with your career progression in the motor trade industry

Ad ID: 5417708829