Flight Operations Specialist

Description

Job Title: Flight Operations Specialist

Start Date: ASAP

Location: London, Shoreditch

Salary: £30,000 - £35,000 (depending on experience)

Working Pattern: 4 days per week in office (Monday - Thursday, 08:00 - 17:00), 1 day at home

Following successful training and progression within the department, weekend operational cover will form part of the role on a 1 in 4 rota basis, with 2 days in lieu offered.

Requirements (please only apply if you meet these):

Highly organised with strong attention to detail

Strong communication skills

Able to work in a fast-paced, high-performance environment

Positive attitude and strong work ethic

Strong culture fit and team player mentality

Passion for aviation is advantageous but not essential

About the Role

We are looking for a hardworking, ambitious and detail-oriented Flight Operations Specialist to join our growing operations team. This is an excellent opportunity for someone looking to start or accelerate their career within the world of private aviation.

You will support the day-to-day operational management of private jet charter bookings once flights are confirmed, working closely with brokers, operators, FBOs and suppliers to ensure trips run smoothly.

This role would suit someone highly organised, proactive and eager to build a long-term career within private aviation.

Previous aviation experience is not required. We are open to ambitious graduates, school leavers with relevant experience, or candidates with 1 - 3 years' experience in any professional environment who can demonstrate a strong work ethic, excellent attention to detail and a willingness to learn.

More important than experience is attitude. We are looking for someone who is coachable, hardworking, highly organised and excited by the opportunity to develop within a fast-growing business.

There is clear progression within the department for the right individual.

Key Responsibilities

Flight Operations Support

Assist with creating and distributing flight briefs

Monitor live flights and operational updates

Track delays, positioning sectors and schedule changes

Support brokers with operational trip management

Ancillary & Supplier Coordination

Coordinate catering, chauffeurs and additional ancillary services

Liaise with operators, FBOs, airports and ground handlers

Ensure all operational requirements are correctly coordinated

CRM & Operational Accuracy

Update operational notes and booking information within the CRM

Maintain operational accuracy across active trips

Assist with supplier invoices and booking financial updates

Day of Flight Monitoring

Monitor active trips and live flight activity

Assist with operational updates and flight tracking

Support smooth day-of-flight coordination across the business

About You

Calm under pressure

Reliable and proactive

Strong attention to detail

Positive and professional communicator

Comfortable working collaboratively with multiple teams

Eager to learn and develop within the aviation industry

Screening Questions

Do you have previous experience in operations, travel, hospitality or client service?

Are you comfortable working in a fast-paced environment where attention to detail is critical?

Are you comfortable working 4 days per week in our Shoreditch office?

Do you have strong written and verbal communication skills? xjnqpsq

Are you comfortable with the salary range of £30,000 - £35,000?

Do you have the right to work in the UK without visa sponsorship now or in the future?

Ad ID: 5418489606