Service Coordinator

Description

Job Title: Service Coordinator

Location: Trowbridge

£28-32,000

My client is a catering equipment company offering maintenance and servicing

supporting restaurants, hotels, care home and food service related businesses. Due to continued growth, we are looking for an organised and proactive Service Coordinator to join their team.

The Role:

As a Service Coordinator, you will play a key role in ensuring the smooth delivery of their service operations. You will be responsible for scheduling engineers, managing service requests, and maintaining excellent communication with customers and internal teams.

Key Responsibilities:

Coordinate and schedule service engineers for installations, maintenance, and repairs

Act as the first point of contact for customer service enquiries

Manage service calls from start to completion, ensuring timely resolution

Liaise with engineers, suppliers, and customers to ensure efficient workflow

Maintain accurate records of service activities and customer interactions

Prioritise urgent jobs and handle reactive service requests effectivelyRequirements:

Previous experience in a coordination, scheduling, or customer service role

Strong organisational and multitasking skills

Excellent communication and interpersonal abilities

Ability to work under pressure and meet deadlines

Proficient in Microsoft Office xjnqpsq and service management systemsWhat Is Offered:

Competitive salary

Supportive team environment

Opportunities for career progression

Ongoing training and developmentHow to Apply:

If you are a highly organised individual with a passion for delivering excellent service, we would love to hear from you. Please submit your CV and a brief cover letter outlining your experience.

Join my client and help keep the hospitality industry running smoothly

Ad ID: 5418048580