Contact Anderselite
Anderselite
Customer Service Coordinator
Kent
- Hours
- Full Time
- Posted
- 2 days ago
- Salary
- Competitive
- Recruiter
- Anderselite
- Closes
- 14 Apr 2026
- Course
- No
- Contract Type
- Contract
- Recruiter Type
- Direct Employer
Description
Customer Service Coordinator - Snodland
Our client is looking for a proactive and customer-focused Customer Service Coordinator to join its busy team in Snodland. Experience dealing with phone calls and an excellent phone manner required.
Key Responsibilities
Manage customer enquiries via phone, email, and online platforms from initial contact through to delivery.
Deliver a high standard of customer care, professionalism, and attention to detail at every stage.
Accurately process customer orders and complete data entry tasks in a timely manner.
Work collaboratively with colleagues, fleet planners, and other stakeholders to resolve queries and keep information flowing smoothly.
Maintain up-to-date and accurate customer records within the CRM system.
Build and nurture strong relationships with customers, ensuring their needs are met and expectations exceeded.
Liaise with Fleet and Capacity Planners to confirm transport and material availability.
Keep customers informed throughout the process to enable efficient transport planning and meet commercial requirements.
Essential:
Customer Service Skills
Telephone Experience
Desired:
Knowledge on CRM systems favourable
If you area intrested in the position please reply to to this advert with your CV for Consideration
Ad ID: 5418027507
Stay Safe
"Only access Gumtree from gumtree.com and do not follow links sent by other users"
"Share photos and ask lots of questions about the items you are buying and selling"
"If an ad or reply sounds too good to be true, it probably is"
"Use the 'Reply to ad' button for your safety and privacy"
"Don't reply to email addresses hidden in text and pictures"
"Beware of fake Gumtree, eBay or escrow sites and invoices"
1 of 6