Customer Service Advisor

Description

If you know how to turn everyday interactions into long-term relationships, this Customer Service Advisor role gives you the platform to do it properly. You’ll be joining the customer service team of a food manufacturing company where service quality directly impacts growth, retention, and reputation.

What’s in it for you

Stable, full-time role with consistent weekday hours

Opportunity to work closely with sales and key accounts

Exposure to national and top-tier customers

Involvement in product launches and promotional activity

A fast-paced environment where your impact is visible

Variety in your day across orders, queries, and engagement

Your responsibilities as Customer Service Advisor

Manage inbound calls in line with service level agreements

Process all orders accurately within 24 hours

Handle returns, non-conformances, and collection requests

Support Area Sales Managers with updates and coordination

Proactively contact customers to generate orders and reduce stock risk

Maintain accurate records and manage sales documentation efficiently

What we’re looking for in a Customer Service Advisor

Previous experience in customer service or sales environments

Strong communication skills, both written and verbal

Ability to manage orders, systems, and queries simultaneously

Confident using computer systems and relevant applications

Experience handling issues and resolving queries effectively

Working hours: 09:00 – 17:30, Monday to Friday

If you’re ready to step into a Customer Service Advisor role where you can genuinely influence customer experience and business performance, apply now.

Candidate Source Ltd is an advertising agency. xjnqpsq Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to

Ad ID: 5418069802