Customer Service Advisor

Description

Inspire Resourcing are thrilled to be recruiting for a global company within their office in Belper. Our client is a market leader, offers career progression in fast paced business with a family friendly environment.

This is an exciting opportunity for anyone who is passionate about giving excellent customer service

Duties for Customer Service Advisors include:

* Delivering professional, world class customer service over the telephone and email

* Keeping in touch with customers always keeping them informed ensuring world class customer service

* Arranging engineers’ visits

* Answering all telephone calls answered in line with company standards

* Working in line with company processes and targets

* Liaising with management and colleagues across various departments

Experience required for Customer Service Advisors:

* Demonstrate excellent customer service experience

* Able to use Microsoft platforms

* Experienced upselling products and services to meet customers’ requirements

* Passion to learn new skills, positive and determined to succeed

Permanent

The contact Centre are Monday - Friday 8:00 - 18:00, Saturday 8:00 - 15:00 and Sunday 8:00 - 12:00 and successful candidates will be assigned shifts during these times.

£26.5k plus bonus

Ad ID: 5416966464