Customer Service Administrator

Description

Customer Service Administrator

Pertemps are currently recruiting for a Customer Service Administrator to join a Manufacturing business based in Hook. This is a full-time, permanent position.

The main purpose of the role is to provide superior customer service support to all customers and stake holders.

Responsibilities as a Customer Service Administrator:

- The main purpose of the role is to provide superior customer service support to all customers and stake holders.

- Manage telephone and email enquiries

- First point of contact for existing and potential customers

- Processing orders and information on SAP

- Working with customers and sales representatives to provide resolutions

- Helping with complaint management

- Establish and promote customer relationship building

Requirements:

- Strong customer service experience

- Experience with SAP is desirable

- Previous experience with ERP systems

- Excellent organisational skills

- IT literate and good knowledge of Microsoft programmes

- Excellent written and verbal communication skills

- French or German speaking is an added bonus

The Customer Service Administrator Role:

- Monday - Friday

- Hybrid working available after 3 month probation period

- £28,000 - £30,000 depending on experience

- 24 days annual leave plus bank holidays

If you are interested in this Customer Service Administrator position, please apply below or give Jemma a call at Pertemps Basingstoke

Ad ID: 5416986822