Temporary Accommodation Team Manager

Description

Temporary Accommodation Team Manager

Contract Type: Agency (Temporary)

Start Date: 18 August 2025

End Date: 2 November 2025

Hours: 36 hours per week (Monday – Friday, 9:00am – 5:00pm)

Client: Royal Borough of Kingston upon Thames

Manager: David Hill

About the Role

Are you an experienced housing professional with strong leadership skills and a passion for supporting vulnerable households? The Royal Borough of Kingston is seeking a highly motivated Temporary Accommodation Team Manager to lead our Temporary Accommodation service during a period of transition.

You'll manage a busy frontline team responsible for the operational delivery of temporary accommodation – including hostels, dispersed leased properties, and spot–purchased units – for statutorily homeless individuals and families. This is a critical leadership role ensuring that all properties meet required standards, occupancy is maximised, and resident needs are met with dignity and care.

Key Responsibilities

Lead and manage the Temporary Accommodation team to ensure excellent service delivery, staff performance, and operational efficiency.

Oversee property management functions including void turnaround, rent loss minimisation, health and safety compliance, and landlord relationship management.

Collaborate with internal teams, private landlords, and partner organisations to improve outcomes for homeless households.

Provide expert guidance on housing legislation, policies, and complex casework.

Drive service improvements through performance monitoring, innovation, and system optimisation.

Deputise for the Accommodation Services Lead and contribute to strategic service development.

About You

To be successful in this role, you will have:

Proven experience in housing or homelessness services, particularly in temporary accommodation management.

Strong leadership and people management skills with the ability to inspire, support, and develop a team.

In–depth knowledge of housing law, homelessness legislation, tenancy management, and safeguarding.

Excellent organisational, analytical, and communication skills.

Ability to work flexibly in a dynamic environment, with a focus on continuous improvement and customer care.

Why Join Us?

At Kingston, we put people at the heart of what we do. This role offers a unique opportunity to lead a service that directly impacts the lives of some of our most vulnerable residents. You'll work with a dedicated and supportive team in a council committed to innovation, inclusion, and service excellence.

Apply Now

Help us shape a better future for Kingston's communities. For more information, please contact David Hill, Accommodation Services Lead.

Ad ID: 5416964369