Support Officer / Supported Housing Assistant

Description

Support Officer / Supported Housing Assistant who has experience working in a customer facing / person centred role, with working knowledge of how to support people in achieving and maintaining independence, is required to join a supported housing scheme for vulnerable people, in Newbury, Berkshire.

SALARY: GBP25,148 - GBP26,472 per annum + Generous Benefits (see below)

LOCATION: Newbury, Berkshire (RG14) - Fully Office Based

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 35 Hours per Week, Monday to Friday 9am - 5pm

PLEASE NOTE: A Full Driving Licence and your own vehicle is essential for this role

JOB OVERVIEW

We have a fantastic new job opportunity for a Support Officer / Supported Housing Assistantwho has experience working in a customer facing / person centred role, with working knowledge of how to support people in achieving and maintaining independence.

Working as the Support Officer / Supported Housing Assistant you will deliver high quality person-centred support to customer living in a supported accommodation service.

As a Support Officer / Supported Housing Assistant you will work in accordance with Person Centred principles, enabling clients to sustain their tenancies by promoting independence, freedom and choice.

DUTIES

Your duties as a Support Officer / Supported Housing Assistant will include:

Assess referrals and engage with prospective clients using a person-centred approach. Key to this role will be liaising with health professionals, other agencies and colleagues as appropriateEnsure that prospective and current clients are fully aware of the support available, their financial obligations, rights and responsibilities under their tenancy/occupation arrangements and all related proceduresAgree and review client Independent Living Plans and Risk Assessments on a regular basisFlexibly deliver the support identified in an Independent Living Plan through regular person-centred contact as appropriate, taking follow up action and coordinating wraparound support if required from other agenciesForge and maintain links with partner agencies and other key stakeholders as appropriate Report any concerns relating to safeguarding of vulnerable people using the correct procedures, attending case conferences and other meetings as requiredEnsure that all relevant documentation and records are completed and submitted in an accurate and timely mannerActively contribute to the collection of data to be used in statutory returnsHandle complaints and representations in accordance with policy and undertake any necessary investigations

CANDIDATE REQUIREMENTS

A working knowledge and understanding of how to support people in achieving and maintaining independenceExperience of providing support to diverse client groupsExperience of working with clients experiencing substance misuse and mental healthEducated to GCSE level or equivalent in Maths and English (Grades A - C)Ability to work under own initiativeAbility to network and build strong relationships with partner agencies, community and key stakeholdersOrganisational skills, including time management and ability to meet targetsAbility to use IT packages and management information systemsAbility to deal with distressed and aggressive clientsDriving Licence and use of own transport is essentialHousing or Support related qualification desirable but not essentialThis role requires an enhanced DBS

BENEFITS

25 days' holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of serviceUp to 8% contributory pensionFlexible workingInvestment in your learning and developmentGenerous annual allowance of up to GBP300 to use towards health and lifestyle benefits for both you and your familyCycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions

The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they'd still encourage you to apply should you not feel you meet the criteria 100%.

APPLY TODAY

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JOB REF: AWDO-P13883

Full-Time, Permanent Social Care and Supported Housing Jobs, Careers and Vacancies. Find a new job and work in Newbury, Berkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

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Ad ID: 5417319043