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Contact Santiago

Santiago

Posting for 12+ years

Computer & IT Support | Remote & On-Site | Ad Hoc

Santiago avatar
Santiago
5.0
(53 reviews)

Overview

  • Operates in Richmond, London
  • Posting since 2014
  • Visit Website

Portfolio

image

Services

Computer Support
Computer Repair
Network, Database and IT Support
Network Installation and Cabling
Digital Home Networking
Hosting & Cloud Services
Data Recovery
Network security

Description

Friendly, independent computer and IT support for homes, individuals and small businesses.

Hi, I’m Santiago, the person behind SSolved.

I’ve worked with computers and technology for around 20 years and have run SSolved since 2011. Most of my work has always come through recommendations. I have excellent Google reviews, and many customers have kept me as the person they contact whenever something technical needs sorting.

You deal directly with me—not a call centre. I provide patient, practical help and explain things clearly without unnecessary jargon.

There is no monthly contract required. I’m equally happy to solve one small problem, provide occasional support, or become the regular IT person for your business.

I CAN HELP WITH:

* Slow or unreliable computers and laptops
* Software problems, repairs and upgrades
* Wi-Fi, broadband, printers and networks
* New computers, phones and other equipment
* Data transfers, backups and security
* Email, accounts, passwords and scam concerns
* Patient one-to-one computer lessons
* Microsoft 365, Outlook, Teams, OneDrive and SharePoint
* Day-to-day and fractional IT support for small businesses
* Staff starters, leavers and ongoing employee support
* UniFi, NAS devices, office setups and office moves
* Equipment purchasing and supplier assistance
* Cabling, cable tying and tidy desk cable management

REMOTE AND ON-SITE SUPPORT

Remote assistance is available throughout the UK.

I’m based in Richmond, South West London, but on-site work is not limited to the local area. I can travel across London and further afield, so wherever you are, please get in touch and ask.

Workshop work is also available by arrangement.

PRICING

All prices below exclude VAT. VAT will be added to the final invoice.

Remote support starts at £35, covering up to 30 minutes. Further remote time is £70 per hour.

On-site visits start at £180, covering up to two hours. Further on-site time is £90 per hour.

Small jobs are genuinely welcome. If your problem involves technology, the easiest thing is simply to ask.

Send me a Gumtree message or use the Call button and briefly describe what you need help with. Photos and screenshots are welcome.

[No Sales Or Marketing Calls Please]

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Reviews (53)

Please note: any reviews provided by our partner, Google are not managed or verified by Gumtree.

5.0out of 5
53 reviews
Richard Neilson
11 March 2026
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We have used SSolved since 2014 and would highly recommend Santi. He has helped with several office openings, setting up IT systems and continued support. Very knowledgeable and an expert in his field.

Brian Dunk
28 November 2024
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I have used Santi at Ssolved to sort out my IT problems (business and personal) and am happy to recommend him. He is reliable, competent and reasonably priced.

Mark O'Neill
20 July 2024
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I have found Santi invaluable in solving my IT problems quickly and efficiently. He phones exactly on time and having taken control he navigates quickly and expertly, offering advice and solving specific problems. He is dogged in getting to the bottom of things with tricky issues and he is adept at explaining technical issues clearly. I will always use his expertise and would certainly recommend him to others.

Desmond Millen
29 September 2023
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Santi has helped me in the last couple of years with my computer system. I have complete confidence in his expertise and capabilities. He is very professional in his approach and is extremely good at explaining what he is proposing to do as he takes you on the journey while working on the system

PDNalor
20 July 2023
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I can not recommend this company highly enough if you are having IT issues. The service I received - all done remotely - was excellent. Santi was available constantly until the issues I had were solved. He was happy to work unconventional hours to see it through. The short term fix was successful and the long term planning to improve my set-up was practical and very sensitive to the my needs both work-wise and budget-wise. This company possess a rare quality - they really listen to the client. They are also excellent at explaining technical issues to the lay person very clearly and succinctly. I can't fault the service in any way.

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