Customer Service Advisor

Description

Customer Service Advisor - Newcastle

Type: Full-Time, Permanent

Hours: Full time between Monday - Sunday

Salary: 23,600 - 26,000

Start Date: 20th October

About the Role

Are you passionate about delivering outstanding customer service? Do you thrive in a customer-focused environment? If you're seeking a rewarding and challenging role, we want to hear from you!

We are currently recruiting Customer Service Advisors for our esteemed banking client, located in the vibrant heart of Newcastle

Key Responsibilities

Handle inbound customer calls

Address banking queries and concerns with care

Assist customers with claims

Provide exceptional customer service

Navigate various systems to deliver efficient solutions

What We Offer

Comprehensive training and ongoing professional development

Generous holiday allowance of over 7 weeks

Performance-based annual bonus

Attractive discounts on services

Opportunity to purchase company shares

Skills Required

Excellent communication skills

Proficient in IT systems

Empathetic and customer-centric approach

Strong customer service skills

Ability to meet KPIs

Ready to make a positive impact in the world of customer service? Apply now to join our team!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Ad ID: 5417334350