Operations Assistant - Part-time

Description

Are you looking for an enjoyable part-time role in a friendly, customer-focused business?

Are you organised, reliable, and confident dealing with people?

Do you enjoy building positive relationships with customers?

If so, then our client would love to hear from you.

Our Client

They are a family-owned, independent self-storage business operating from a modern, purpose-built indoor facility. They provide secure, accessible storage solutions in a wide range of unit sizes and pride themselves on delivering excellent customer service. Many of their customers have been with them for years, and they support a diverse client base including residential customers, businesses, and non-profit organisations. They’re known for being friendly, professional, and approachable.

The Role

They are seeking a Part-Time Self-Store / Operations Assistant to work two days per week, between Wednesday and Saturday (likely to include two Saturdays per month).

After a full training period, you will work independently and take responsibility for the day-to-day running of the store. This is a trusted role where you will act as a keyholder for the business.

Your responsibilities will include:

Opening and closing the self-storage facility.Handling customer enquiries (in person, phone, and email).Signing up new customers and managing bookings.Selling packaging and storage accessories.Maintaining accurate records using our client’s software system.

Although you will often work alone, you will be fully supported. You’ll take part in regular team meetings, have phone support available at all times, and benefit from a weekly half-day crossover working alongside the Self Store Manager. They are a close-knit team with strong communication and a supportive culture.

Hours:

2 days per week between Wednesday and SaturdayWeekdays: 8:00am – 6:30pmSaturdays: 8:30am – 5:30pmFlexibility to cover colleagues’ holidays is an advantagePossibility of working one Sunday per month in the future

About You

You will:

Be comfortable using computer software (training provided) with strong attention to detail.Be friendly, customer-focused, and confident building rapport.Be organised, trustworthy, flexible, and reliable.Have a genuine reason for seeking part-time work.

Pay and Benefits:

Competitive rate of pay with annual review.Excellent bonus scheme (after probation), earning up to £2 per hour extra, or the option to swap bonus for storage.Christmas bonus.Unused holiday hours paid at year-end.Twice-yearly staff nights out.NEST pension scheme.Staff uniform provided.Free tea and coffee.

Apply now with an up-to-date CV.

Ad ID: 5417846624