Herbal Workshop & Operations Asssistant

Description

Herbal Workshop & Operations Assistant

Location: On-site at our London Workshop (Brentford)

Schedule: Part-time (3 days per week) — with a clear pathway to full-time within 3–6 months

Salary: £28,000 per annum (pro rata) with progression opportunity

Start Date: Training to begin as soon as possible (ideally mid-November). Official start date: 1st December 2024

About the Role

As a Herbal Workshop & Operations Assistant, you will support product production, fulfilment, stock management and customer service at our Brentford workshop. You will receive full training in how to make and assemble premium herbal products — ideal for someone seeking purposeful, skill-based work within natural health.

Key Responsibilities

• Preparing and assembling herbal products (full training provided)

• Carefully packing and dispatching online orders

• Receiving, checking and organising stock and deliveries

• Maintaining stock levels and ensuring workshop organisation

• Providing professional customer support via email

• Supporting basic e-commerce admin tasks (e.g. Shopify order processing)

• Working closely with the Operations Manager to ensure smooth daily operations

Essential Skills & Qualities

• Strong written and verbal communication (fluent English essential)

• Highly reliable, organised and detail-oriented — accuracy matters deeply

• Ability to work both independently and within a small, focused team

• Flexible, proactive and able to switch between tasks with initiative

• Positive, can-do attitude and willingness to learn

Nice to Have (Not Essential)

• Interest in natural health or herbal medicine

• Experience in e-commerce fulfilment, workshop production or logistics

Why Join Zen Maitri?

• Be part of a values-driven herbal medicine company making meaningful impact

• Receive rare hands-on training in herbal product formulation and production

• Clear progression route toward a full-time position

• Supportive environment with purpose, growth and high standards

• Play a key role in a growing natural health brand

To Apply

• Please send your CV and a short note explaining why you feel suited to this role to: info@zenmaitri.com

Ad ID: 5417348321