Senior Transport Support Administrator

Description

Pertemps are delighted to be working with our public sector client to recruit a Senior Transport Support Administrator on a temporary basis.

Role: Senior Transport Support Administrator

Location: Edinburgh Central (hybrid working)

Hours: Monday to Friday, 36 hours per week

Pay Rate: £15.53 per hour

Duration: Temporary ongoing

Start Date: Immediate

This role sits within the Network Management & Enforcement team, supporting Transport Officers, Engineers, Project Managers and the Team Manager with the delivery of Transport projects and services across the city.

Why Join This Role?

Be part of a high-profile Transport service supporting key infrastructure and enforcement activity

Work closely with Engineers, Project Managers and senior Transport staff

Hybrid working model with office attendance on Wednesdays and home working Monday, Tuesday, Thursday and Friday

Join an inclusive organisation that values diversity, collaboration and professional development

What You’ll Be Doing

Providing a reliable senior administrative support service via telephone, email, MS Teams and face-to-face contact

Supporting Transport Officers and the Team Manager with day-to-day administrative and coordination tasks

Assisting with project delivery by organising information, documentation and service requests

Developing and maintaining strong working relationships with internal and external stakeholders

Handling sensitive and personal information in line with legislation, policies and governance requirements

Using internal systems to process service requests, updates and data for wider public sector services

Ensuring all data, records and systems are kept accurate, up to date and compliant

Progressing requests to wider public sector services to source additional information where required

Supporting new initiatives and contributing to the strategic direction of Transport services

Identifying risks associated with customer contact services and taking appropriate action to mitigate these

Resolving service-related issues and queries relating to Transport service provision and legislative outcomes

Prioritising workloads effectively to meet deadlines and service expectations

What We’re Looking For

Strong experience in a senior xjnqpsq administrative or business support role

Excellent organisational skills with strong attention to detail

Confidence managing multiple priorities and making day-to-day decisions

Strong communication skills with the ability to liaise professionally with a wide range of stakeholders

Experience working with IT systems, databases and data management

Ability to handle confidential and sensitive information with discretion and professionalism

Experience working within a regulated or legislative environment is desirable

A proactive, solution-focused approach to supporting service delivery

Interested?

If you’re an experienced administrator looking for a senior support role within Transport services, apply online today – we’d love to hear from you

Ad ID: 5417774019