Housing Officer

Description

Housing Officer – Liverpool Patch (Remote / Hybrid Considered)

Contract: 6–12 Months (Temporary)

We are currently partnering with a well-established Housing Association to recruit an experienced Housing Officer for a contract role covering the Liverpool area. This is an excellent opportunity for a proactive and resident-focused housing professional who is confident managing tenancies and delivering high-quality housing services in a dynamic environment.

Key Responsibilities

* Manage a patch of tenancies, ensuring effective housing management services are delivered from sign-up through to tenancy termination

* Handle a range of housing management issues including tenancy breaches, ASB, rent arrears support, and estate management

* Carry out tenancy visits, inspections, and home checks (remote working with occasional site visits where required)

* Investigate complaints and resolve tenancy-related issues in a fair and timely manner

* Work collaboratively with internal teams, contractors, and external partners including local authorities and support services

* Support tenancy sustainment and ensure compliance with housing legislation and organisational policies

* Maintain accurate and up-to-date case records and reports

Key Requirements

* Proven experience working as a Housing Officer, Neighbourhood Officer, or similar role within a Housing Association or Local Authority

* Strong understanding of housing legislation, tenancy management, and best practice

* Experience dealing with tenancy enforcement, ASB, and rent arrears (desirable)

* Excellent xjnqpsq communication, negotiation, and problem-solving skills

* Ability to manage a varied caseload independently and prioritise effectively

* Flexible and able to work remotely with occasional travel across the Liverpool patch

* Immediate or short notice availability is highly desirable

What’s on Offer

* Flexible remote / hybrid working arrangement

* Competitive contract rate

* Initial 6–12 month assignment with potential for extension

* Opportunity to work with a respected Housing Association

Ad ID: 5418368142