Housing Benefits Assessor

Description

Housing Benefits Officer Location:

Hybrid Working – North West London

Rate: £27.92 per hour (Umbrella)

Contract: Temporary Ongoing Contract

We are currently recruiting for an experienced Housing Benefits Officer to join a council based in North West London on a hybrid working basis.

This is an excellent opportunity for a candidate with strong knowledge of Housing Benefits and Council Tax Reduction legislation to join a busy revenues and benefits team within a Local Authority environment.

Key Responsibilities

Assess and process Housing Benefit and Council Tax Reduction claims accurately and efficiently

Manage new claims, changes in circumstances, overpayments, and appeals

Ensure all assessments are completed in line with current legislation and council policies

Handle customer enquiries and provide advice on benefit entitlement

Maintain accurate case records and update systems accordingly

Liaise with internal departments and external agencies where required

Support the team in achieving performance targets and service standardsRequirements

Previous experience working as a Housing Benefits Officer or Benefits Assessor within a xjnqpsq Local Authority

Strong working knowledge of Housing Benefit and Council Tax Reduction regulations

Experience using benefits systems within a council environment

Excellent attention to detail and organisational skills

Strong communication and customer service abilities

PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email

Ad ID: 5418353394