General Haulage Traffic Operator

Description

Job Title: General Haulage Traffic Operator

Location: Southampton

Job Purpose

To effectively plan, coordinate, and manage general haulage transport operations, ensuring deliveries and collections are completed safely, efficiently, and in line with customer requirements and legal compliance.

Key Responsibilities

Plan and allocate daily vehicle routes for general haulage operationsEnsure cost–effective use of fleet and drivers while maximising vehicle utilisationMonitor vehicle and driver activity throughout the day, proactively managing delays or issuesCommunicate with drivers to provide instructions, updates, and supportLiaise with customers regarding delivery schedules, booking slots, and service updatesEnsure all deliveries are completed within agreed timeframes and service levelsManage and resolve operational issues, including failed deliveries, delays, and damagesEnsure compliance with driver hours, Working Time Directive, and all transport legislationComplete driver debriefs and ensure all paperwork and PODs are returned and accurateCoordinate with warehouse teams to ensure correct loading and dispatch of freightMaintain accurate records using transport management systems (TMS)Assist with planning backloads and reducing empty runningSupport continuous improvement of operational processes Key Skills & Experience

Previous experience in a transport/traffic operator role within general haulageStrong geographical knowledge of the UK road networkGood understanding of driver hours and transport complianceExcellent communication and problem–solving skillsAbility to work in a fast–paced, high–pressure environmentStrong organisational and time management skillsExperience using transport planning systems (TMS)Confident working with drivers, customers, and internal teams Personal Attributes

Proactive and able to make decisions quicklyStrong attention to detailTeam player with a flexible approachCalm under pressureCustomer–focused mindset

Ad ID: 5418220628