Payroll Team Leader

Description

12–14 month FTC position

Central London

Hybrid Working

Our client is seeking an experienced Payroll Team Leader to join their busy team on a 12–14 month FTC basis

Duties include;

Lead, motivate, and manage a payroll team to ensure high performance and engagementSet clear objectives, priorities, and performance expectations for team membersConduct regular 1:1 meetings, team meetings, and performance reviewsProvide coaching, mentoring, and development opportunities for team membersFoster a positive, collaborative, and accountable team cultureAllocate workloads effectively across the team based on skills and capacityMonitor productivity and adjust resource allocation to meet deadlinesManage team schedules, holidays, and cover to ensure continuous payroll operationsTrack individual and team performance against KPIs and service levelsAddress underperformance through structured improvement plansEnsure consistent adherence to company policies and standardsIdentify training needs and design development plans for team membersDeliver or coordinate payroll–related and soft skills trainingSupport onboarding and induction of new payroll staffEncourage continuous learning and cross–training within the teamAct as the primary escalation point for payroll team queriesAssist with manual calculations and training on payroll legislation Build strong relationships with HR, Finance, and external stakeholdersCommunicate effectively with senior managers on payroll team performance and issuesLead and implement process changes or system improvements within the teamDrive standardisation and best practices across payroll operationsSupport the team through organisational or system changesEnsure team adherence to payroll processes, policies, and compliance requirementsOversee audit readiness and support the team during auditsAct as escalation point for complex payroll or team–related issuesMake informed decisions to resolve operational or people challengesMaintain calm and effective leadership in high–pressure payroll cyclesReport on team performance, service levels, and key metricsCommunicate changes, priorities, and expectations clearly to the teamEncourage innovation, feedback, and proactive problem–solvingPromote collaboration and knowledge sharing within the teamLead by example in professionalism and valuesYou will have;

Strong leadership & team motivation – inspires, guides, and builds a high–performing, engaged teamEffective communication – clearly conveys information and manages relationships with team and stakeholdersPeople management & coaching – develops team members, handles performance, and supports growthOrganisation & decision–making – prioritises workloads, delegates effectively, and resolves issues confidentlyResilience & attention to detail – maintains accuracy and stays calm under pressure, especially during payroll cyclesAbility to complete manual calculations and strong payroll knowledge If you have all of the above, and you are keen to support a dynamic team and can commit to a 12–14 month FTC position, then please apply now

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Ad ID: 5418394509